Commitment to Accessibility at Flowers Coulsdon
Our Vision for Accessible Flowers in Coulsdon
At Flowers Coulsdon, we believe that everyone in our community should be able to experience the beauty of fresh flowers without barriers. Accessibility is a core part of our online flower shop, ensuring that every Coulsdon customer can browse, select, and order flowers online with simplicity and confidence. Whether you are sending a thoughtful bouquet or arranging a floral delivery, our commitment means that our website is designed to meet the needs of all users, including those with disabilities.
WCAG 2.1 AA Compliance
To guarantee a positive and inclusive browsing experience, our website has been developed in line with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. This internationally recognized standard ensures that web content is accessible to people with a wide range of needs and abilities. By following these guidelines, we work to remove barriers and make our website usable for the widest possible audience in Coulsdon and beyond.
Screen Reader Compatibility
Understanding that many visitors rely on assistive technologies, we have optimised the Flowers Coulsdon website for compatibility with popular screen readers. Key site elements, such as product listings, navigation menus, and order forms, make use of semantic markup and clear labels, so screen reader users experience a seamless journey from home page to checkout. Our goal is to make sure that everyone can independently order flowers in Coulsdon using their preferred technology.
High Contrast and Readable Design
Good design is essential for accessibility. Throughout the Flowers Coulsdon website, you will find a high contrast colour scheme and legible typography for easy reading. We use clear headings, descriptive alt text for images, and maintain appropriate white space to support visitors with low vision or visual impairments. These choices allow each customer to focus on the beauty of our flower selection without distraction or difficulty.
Continual Improvement and Feedback
Accessibility is an ongoing commitment at Flowers Coulsdon. We regularly review our digital platforms to ensure they remain up to date with the latest accessibility standards and best practices. We invite our customers to help us improve: If you encounter any difficulty accessing information, selecting products, or completing your flower order online, we encourage you to let us know. Your feedback guides us as we strive to better serve every Coulsdon customer.
Contact Us for Accessibility Support
Your experience matters to us. If you have questions, suggestions, or would like assistance with our online flower shop, please reach out using our contact form or visit us in store. The Flowers Coulsdon team is dedicated to making online flower shopping as accessible and enjoyable as possible for everyone in Coulsdon. Thank you for helping us make our website a welcoming space for all.
